While the political and policy focus has rightly been on regulating artificial intelligence, we also need to plan now to harness AI’s power as a policymaking tool – especially, its capacity to model outcomes in complex systems.

Simple quantitative metrics don’t do justice to the breadth and complexity of human experience. Researchers and policymakers can benefit from frameworks implementing a nested relationship between data and lived experiences, metrics and relational processes.

As governments look to reform our social services systems, they must tap into the transformative power of relationships.